Section 20. Power of Central Authority to recall goods, etc.
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Act
Consumer Protection Act, 2019
Section number
20
Section reader
The Consumer Protection Act, 2019
20. Power of Central Authority to recall goods, etc.-
Where the Central Authority is satisfied on the basis of investigation that there is sufficient evidence to show violation of consumer rights or unfair trade practice by a person, it may pass such order as may be necessary, including-
(a) recalling of goods or withdrawal of services which are dangerous, hazardous or unsafe;
(b) reimbursement of the prices of goods or services so recalled to purchasers of such goods or services; and
(c) discontinuation of practices which are unfair and prejudicial to consumers' interest:
Provided that the Central Authority shall give the person an opportunity of being heard before passing an order under this section.
